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Support

Raise a case with this business and follow its progress — the staff queue appears where this sign-in holds support-agent authority.

Your support cases

Cases this sign-in raises with the business — the customer self-service surface.

Checking this sign-in's customer link…

What you can check yourself

Real surfaces that already answer common questions.

  • Whether a sale or purchase was actually recorded — check the register on the Sales or Purchases screen.
  • Whether the system is online and whether AI services are connected — the status pills at the top of every screen report live state.
  • Who changed what and when — the audit log under Settings lists real recorded events.
  • Whether backups have run — the Backup & Restore screen reports actual recorded backup status, or says plainly that none exist.
  • Your account as a buying customer — invoices, payments and balances live in the customer portal.